“Customer Service” in Germany or, When is 7kg not 7kg? [Reader Submission]
Why are the Bastard’s nipples erect for the German Airline Personnel discussed below? Perhaps her burgeoning stupidity implies attractiveness – but most likely it is her desire to torment Logan that suggests she is a total BDSM freak. Either way, the Bastard loves when readers share their misery and this reader gets extra points for terms like “fucktard” and “cheesehead” – enjoy!
I took the girly out for a nice weekend trip to Dresden, from Cologne (both in Germany for those cheeseheads who don’t know) with a local airline called Germanwings.
The flight to Dresden went off without a hitch. We packed light, with one day bag for our lunch and a medium-sized backpack for both our stuff. We didn’t really want to check in our bags, so we looked at the size in one of those racks the airlines have by the check-in desk – it fit perfectly and was even well under the 7kg limit. So we printed our boarding passesat the self check-in machine and got ready to board.
When we wanted to fly back, there was no self check-in machine, so we had to wait in line. You guessed it, the bitch at the counter took one look at the bag and said it was too big to carry on. We told her that it was the right size and that we wanted to carry on. She made me weigh it, and it came up at 7.4 (we must have packed differently). So the obvious thing to do for these fucktards to say would be: “Ok, so now let’s weigh the other one and see if it evens out” or “How about you move some stuff from one bag to the other and it should be fine”. Obviously this seasoned traveler thought of that already and quickly moved the stuff from one to the other, put the Jacket on instead of packing it etc.
Nope, this bitch was sticking to her guns, even though it now weighed well under the 7kg limit . My girlfriend, who is impatient at the best of times, then went to the back of the line, pulled the ridiculous-looking bag rack all the way to the front and physically showed her that the fucking bag fit. The bitch still said it was too big.
I told her to call her manager to have a look (unfortunately it’s not so effective here in Germany, they don’t really give a fuck about customer service). So the bitch got on the phone and started saying shit like, I have a ‘problem’ customer (yes, she actually said that) here who doesn’t want to check in their luggage. The genius boss asked all the usual dumbass questions like: “Does it weigh less than 7kg” and “Does it fit in the rack”
Obviously the boss was smart enough to side with us on this one, but it didn’t stop the bitch from giving us some attitude as she printed our tickets.
The Bastard would like to thank Logan for his submission. Your misery brings joy into the life of the Bastard.
The Bastard hopes you and your girlfriend had a nice fuckfest in Dresden because we all know that travel trials with your lover quickly transform into sweaty fucking in strange beds.
Lesson: Whenever possible, bypass airline personnel. It a happy Bastard who can leave home and arrive at his destination without speaking to a single airline employee. Try to preprint boarding documents before arrival at the airport and when confronted with assholes, be a BIGGER ASSHOLE!
![]()
May 19, 2008 at 11:43 am
THANKS FOR YOUR SUBMISSION. THE BASTARD VERY MUCH APPRECIATES YOUR TIME AND EFFORT – YOUR LETTER MADE HIM EMIT THE HOARSE RATTLE THAT HE CALLS A LAUGH.
May 19, 2008 at 12:40 pm
Happy to submit my travel miseries and woes anytime.
Will keep private insult thesaurus on hand in future, should adjectives such as “fucktard” and “cheesehead” not suffice.
Looking back, it was probably an East-West thing. The east Germans still resent the Westerners, because they represent the ‘free-world’ and the West resent the East because they were fuckin’ ‘Commies’ and some still are. That and the German government has seen fit to charge the ‘Vessies’ what’s called a ‘Solidaritaetszuschlag’ or ’solidarity tax’ so the ‘Ossies’ can have pretty-looking roads and basically, after the war that said they should hate everyone else, they now hate each other.
Divide and conquer, bitches….
Till the next epitome of substandard service and example of astounding asshole-ery in the travel industry…
Logan